POLICIES AND CANCELLATIONS
We reserve the right to deny services to any individual who does not wish to agree with the following terms:
​
*We require a minimum of 48 hours notice to reschedule or cancel your appointment. No showing or failing to give a 48 hours notice of cancellation will result in a 100% cancellation fee of your service charge.
* An active credit card is required for all guests in order to secure an appointment. By agreeing to the Blink By Mack booking/ cancellation policy you are authorizing Blink By Mack to charge your card on file per the cancellation policy. The active credit card is ONLY used if you no show your appointment or fail to cancel before 48 hours.
​
* Blink By Mack does not accept outside work from other lash artists/ lash salons. If you have lashes from another salon and would like to schedule with us you will be required to get a removal and full set.
​
* We kindly ask that you refrain from bringing children and guests due to the safety of the guests and artists.
* Your scheduled appointment time is your time for any additional work/ corrections. If for any reason you’re unhappy with your service it is your responsibility to inform your artist during your appointment. If you decide you need corrections at a later time you will be charged for a fill. Within the first 3 days if you notice unusual fallout from your lashes please contact us immediately so we can book you an appointment for a compt fix. A fix appointment is only eligible within the first 3 days with approval. For example: corrections made on day 4, 5, etc. will be charged as a fill.
* Fills are for anywhere between 4-21 days. Any appointments made 21 days after your last appointment will be scheduled and charged as a fullset. As your natural lashes grow your extensions grow out as well. It is Important to schedule your fills between 14-18 days to ensure they stay their fullest and don’t become too grown out and sparse resulting in a full set. It is your responsibility to make your appointments in advance before the 21 day mark to secure a spot. As there will be no extending the refill price if you’re unable to get in before 21 days. We recommend that you book your next appointment after each appointment.
*All payments are due in full by the end of each service. Payments can be made by cash, or card. All service sales, retail sales and gift certificate sales are final and non-refundable.
*Blink By Mack will send confirmation and reminder texts/ emails with your permission. These reminders contain all the information needed for your appointment including date, time, and how to prepare for your appointment. It is your responsibility to confirm the date and time after receiving your confirmation text/email.
If you have any questions or concerns about our policies you can contact us at
862-275-1173.